Authors

  • Alison Lawrence

    Alison Lawrence

    UX Design & Technology Liaison, Didus

    Alison Lawrence is the UX Design and Technology liaison at Didus, a niche career services agency focused on experience design, technology, research, and strategy. She has been navigating the murky waters of the employment market for over ten years. She helps candidates to make the most of the interview process, and to negotiate an offer that both parties feel great about. She is also a contributor to UX Magazine.

    Articles by Alison Lawrence:

  • Amanda Stockwell

    Amanda Stockwell

    President, Stockwell Strategy

    Amanda Stockwell is President of Stockwell Strategy, a UX research practice focused on lean research methods and integrating user knowledge with business goals to create holistic product strategies. She has spent most of the last decade focused on finding innovative ways to understand end users and embed that knowledge into overall process. She's lead teams that provide research, design, and UX strategy services and frequently writes and speaks about her experience.

  • Amir Ansari

    Amir Ansari

    Principal UX Consultant, DiUS

    Amir is an Industrial Designer with over 14 years experience in the design and UX space. He has instructed a Massive Open Online Course (MOOC) on UX through Open2Study and believes there is nothing quite like a great user experience.

    Articles by Amir Ansari:

  • Andrew Mayfield

    Andrew Mayfield

    CEO, Optimal Workshop

    Andrew is the CEO at Optimal Workshop, a suite of user research tools designed to help designers and information architects improve the user experience of their products. He’s a big advocate for creating better and more meaningful experiences for all, and channels that mantra through his work at Optimal Workshop. Aside from UX-related things, Andrew has a love for dabbling with inventions.

  • Andy Budd

    Andy Budd

    UX Designer and CEO, Clearleft

    UX Designer and CEO of Clearleft, Andy curates the Leading Design and UX London conferences and helped set-up The Brighton Digital Festival. Andy is a regular speaker at international conferences like SXSW, An Event Apart and The Next Web. Never happier than when he's diving some remote tropical atoll, Andy is a qualified dive instructor and retired shark wrangler.

  • Andy Vitale

    Andy Vitale

    Director of User Experience, Polaris Industries

    Andy Vitale is the Director of User Experience at Polaris Industries, a global powersports leader, where he is responsible for leading user experience design across Polaris’ innovative product lines. Andy is focused on translating human insights into actionable experiences that fuel the passion of riders, workers and outdoor enthusiasts.

    Andy holds a Master’s Degree in User Experience Design and has experience having multiple roles as a designer, entrepreneur, education department chair, and design leader. With a proven ability to lead change and implement process improvements, Andy has developed strategies and design solutions for diverse organisations ranging from startups to Fortune-ranked companies. He is a relentless user experience evangelist, with a passion for cognitive thinking and humanizing technology, driven by a user-centred passion that takes a team, and its products, from good to great.

  • Angela Schmeidel Randall

    Angela Schmeidel Randall

    Founding Principal, Normal Modes UX & Usability

    Angela is the Founding Principal at Normal Modes UX & Usability, a Texas-based company that specializes in user research, usability testing and user-centered design training.

    She’s also the Executive Director of the Houston chapter of the User Experience Professionals’ Association (UXPA.)  Angela loves creating applications to automate truly atrocious manual processes (her kryptonite), watching people interact with the world around them, building great project teams, and cooking.  She lives with her husband and two children in Houston, the most diverse city in the United States.  You should visit sometime – it's not what you're expecting.

    Articles by Angela Schmeidel Randall:

  • Anthony Colfelt

    Anthony Colfelt

    Customer Experience Consultant

    As a director, designer and candlestick maker for Handmade Web, Anthony builds corporate identities, websites, consults on SEO and social marketing for small businesses. Freelancing as Anthony Colfelt for larger corporates, he researches customers, runs innovation workshops and designs all manner of service touchpoints – digital and physical. He has spoken at conferences and written articles about user-centred-design for anybody who will listen since 2000.

    Articles by Anthony Colfelt:

  • Ashlea McKay

    Ashlea McKay

    UX Writer and Researcher, Optimal Workshop

    Ashlea McKay is a Senior User Experience (UX) writer, researcher and keynote speaker with a background in industrial design. Ashlea is also Autistic and has held state and national level volunteer leadership positions in the Diversity & Inclusion space. Ashlea is the Chief Columnist and Co-Founder of UX advice column, UX Agony Aunt which can be viewed on the Optimal Workshop blog. A well respected UX thought leader, she is passionate about mentoring and is heavily involved in the global UX community. Ashlea is currently writing a book about her experiences and ideas as an Autistic UX professional. Based in Canberra Australia, Ashlea is an art and craft obsessed cat lady with a love of vintage fashion who missed her calling as a hairdresser, and can be found on Twitter.

  • Ben Rowe

    Ben Rowe

    Senior Product Designer, Emprevo

    Ben Rowe is a UX Designer and Product thinker based in Melbourne. A marketer by trade, Ben moved into UX design almost ten years ago. He's helped improve the experiences of a wide range of digital projects and products. Ben has worked for large corporates, small startups and everything in between.
     
    Ben lives in Kyneton in central Victoria, Australia, and is expecting to have a mid-life crisis any day now.
     

  • Ben Sauer

    Ben Sauer

    UX Designer & Strategist, Clearleft

    Ben Sauer has an English degree, but don't hold that against him. He specialises in research and product strategy for companies large and small across the world, including the BBC, Penguin Random House, and also mentors startups. Organisations hire Ben to upgrade their design skills and design culture, so running workshops is his bread and butter. Recently he’s been writing about voice interfaces and speaking on the subject with audiences across Europe.

  • Ben Tollady

    Ben Tollady

    Founder, Thirst Studios

    Ben Tollady is co-founder and UX Director at Thirst Studios, a small close-knit user experience & web design team based in Melbourne, Australia. He’s worked in the field of user experience and interaction design for over a decade in both the UK and Australia.

    Don't get him started about his background in industrial design & technology though; he'll bore you for hours about how it translates directly to the discipline of interaction design for the web.

  • Brad Colbow

    Brad Colbow

    Designer, Designing Interactive

    Brad is an award-winning web designer, best known for his comics in .Net magazine and “The Brads”, a weekly strip found on his personal website. His work has appeared on the New York Time's website, CNET, Smashing Magazine and elsewhere.

    Articles by Brad Colbow:

  • Cameron Rogers

    Cameron Rogers

    Head of UX Design and Research, SEEK

    Cam Rogers has grown up with a love a comics and graphic novels. As a kid he especially loved Popeye the Sailor man. He loved how Popeye used his superhuman strength (derived from eating spinach) to defend his sweetheart Olive from the black-bearded bully, Brutus. So inspired was he, that he has become the UX equivalent of Popeye: using his superdesign strength (derived from feeling empathy) to defend his sweetheart users from dark-patterned interaction paradigms everywhere! He has even grown up to look remarkably like Popeye, minus the tats!

  • Cathy Wang

    Cathy Wang

    Strategy Consultant

    Cathy Wang is an independent designer and digital strategist. Former Vancouverite, now a nomadic world explorer, she writes about service design and experience strategy, with a focus on human emotion.  

    Cathy has a deep love for connecting businesses to people. She dreams about the future and how design can change the world. Secretly, Cathy is a gynoid.

    Articles by Cathy Wang:

  • Chris Gray

    Chris Gray

    Director and Principal Consultant, Nomat

    Chris is the Director and Principal Consultant of Nomat, a UX research and strategy firm. With almost 15 years experience he brings a pragmatic and sensible approach to UX that delivers improved ROI from design. Away from UX, Chris chases his little monkeys around and gets out on his pushy.

    Articles by Chris Gray:

  • Chris Offutt

    Chris Offutt

    Writer, UX designer and broadcast TV professional

    Chris Offutt is a writer, UX designer and broadcast television professional living in Los Angeles.  She keeps company with a dog named Silly Billy and maintains a database of terrible puns with which to torture her friends and family.

    Articles by Chris Offutt:

  • Christine Balatbat

    Christine Balatbat

    UX Lead, UXMNL

    Christine is the UX Lead of UXMNL, one of the first UX agencies in the Philippines. She is also the Co-Founder of UXPH and the Interaction Design Foundation Country Manager of the Philippines. Although she may be young, her passion for UX and determination to put humanity back into businesses inspires clients and other individuals to instill the UX mindset in their work ethics.

    Articles by Christine Balatbat:

  • Coburn Hawk

    Coburn Hawk

    UX Director, Magento

    Coburn is a UX Director at Magento, part of eBay Enterprise. He has a commitment to building systems that perform, objects that inspire, and ultimately… a world that works for everyone.

    After a few years as a propmaster in TV & films, he managed to get out of the film business and into software development in 1998. His career in User Experience design is now his passion. He has also written a different vision of the afterlife in a fiction novel called The Middle Man.

    Articles by Coburn Hawk:

  • Cory Lebson

    Cory Lebson

    Principal and Owner, Lebsontech LLC

    Cory Lebson, author of The UX Careers Handbook, has been a user experience consultant for over 20 years. He is Principal and Owner of Lebsontech LLC, a successful consulting firm focused on user research and evaluation, user experience strategy, UX training, and mentoring.  Cory also speaks and writes frequently on topics related to UX careers and practice, and is a past president of the User Experience Professionals Association (UXPA) International and of the UXPA DC Chapter.

  • Dan Ramsden

    Dan Ramsden

    Creative Director for UX Architecture, BBC

    As Creative Director for UX architecture (UXA) at the BBC, Dan leads a team of IA specialists. He’s responsible for defining the professional practice of UXA at the BBC and ensuring that the organisation is creating information architecture that delivers the best possible experiences to its editors and audiences. Dan has previously worked for agencies and ran a theatre company. He now designs labels, vocabularies, URLs, navigation, strategies and processes. He lives just outside Sheffield (UK) with a wife, a child and a cat called Rosa.

    Articles by Dan Ramsden:

  • Dan Szuc

    Dan Szuc

    Co-founder & Principal, Apogee

    Dan is a co-founder and principal at Apogee and co-founder of Make Meaningful Work, as well as the co-founder of UX Hong Kong.

    He has been involved in the UX field for over 20 years, and has been based in Hong Kong for over 20 years. Dan has lectured about user-centered design globally. He has co-authored two books including Global UX with Whitney Quesenbery and the Usability Kit with Gerry Gaffney. 

  • David Bradford

    David Bradford

    UX Designer.

    David is a UX designer and digital strategist with 20 years experience in UK and Australia.  In recent years he's been contributing to, and learning from, some of Melbourne's best digital teams.

    His brain is hardwired to unpick and redesign customer experiences, so if he’s distracted whilst you’re out for a drink… he’ll be redesigning the bar.

  • David Skødt

    David Skødt

    Junior UX Designer

    I am a junior UX designer, self-taught and—as of writing—unemployed. I come from Denmark, a small and cold country in the northern part of Europe referred to as Scandinavia. Aside from design, I am obsessed with food, movies and rock climbing.

    Articles by David Skødt:

  • David Travis

    David Travis

    Chartered Psychologist, Userfocus

    Dr. David Travis holds a BSc and a PhD in Psychology. He works as a Chartered Psychologist at the User Experience Consulting & UX Training company Userfocus. David has worked in the fields of human factors, usability and user experience since 1989, and has published two books on usability.

  • Derek Featherstone

    Derek Featherstone

    Simply Accessible

    Derek Featherstone is an internationally-known speaker and authority on accessibility and web design. He spends his time as the lead of Simply Accessible, based in Ottawa, Canada. The team works with Fortune 500 corporations, educational institutions, public utilities, government agencies and other private sector clients.

    Derek always puts the user first, and strives to make the web a better place by designing experiences that are easy to use for everyone, including people with disabilities. He speaks at conferences around the world, where he combines his teaching background and nearly 14 years of design and development to engage, educate and entertain.

    Articles by Derek Featherstone:

  • Donna Spencer

    Donna Spencer

    User Experience Designer, Maadmob

    Donna is an information architect and user experience designer (and a conference organiser). She loves working on complex problems, being involved in everything from the big picture to tiny details. She’s a regular conference speaker; and has written three books – on card sorting, web writing, and information architecture

  • Doug Collins

    Doug Collins

    Doug Collins is a Denver-based UX Engineer who volunteers part-time at the North Pole in their “Strange Wish” department, helping to grant the odd requests kids make to Santa each year.  In years past, he has hand-delivered a gallon of pickles, a live cobra, and a gumball machine full of avocados to hopeful children around the world.

    When he’s not working with Santa to legally change children’s names to “Batman” or raising unicorns that vomit rainbows, he’s an occasional guest contributor to UX Mastery, full-time father to an amazing son, and husband to a wonderful woman.

  • Dylan Wilbanks

    Dylan Wilbanks

    Web Roustabout and Design Lead, EnergySavvy

    Dylan Wilbanks is a Seattle-based web roustabout, raconteur, and curmudgeon currently practicing as design lead for EnergySavvy. He’s spent over 15 years designing, building, and perfecting online experiences, and every once in a while does a good job. Occasionally, he speaks at conferences.

    Articles by Dylan Wilbanks:

  • Elise Margetts

    Elise Margetts

    U1 Group

    Elise Margetts is a consultant at the U1 Group (an Experience Research and Strategy consultancy). She is a total research nerd, getting her PhD in social/research psychology, and had worked in the market and social research industry for 5 years before discovering the wonderful world of UX. She loves qualitative research but also revels in any opportunity to design surveys and run some statistics (particularly inferential statistics)! She has a canine sidekick called Jones who follows her around wherever she goes. In her downtime, Elise likes to play basketball and (as evidenced by this article) bake!

    Articles by Elise Margetts:

  • Elizabeth Churchill

    Elizabeth Churchill

    Director of User Experience, Google

    Dr Elizabeth Churchill is a Director of User Experience at Google. For 2 decades, Elizabeth has led human centered technology R&D in Silicon Valley organizations, including Fuji Xerox’s research lab (FXPAL), the Palo Alto Research Center (PARC), eBay Research Labs, and Yahoo! She is the current Secretary/Treasurer of the ACM, an ACM Distinguished Scientist and Speaker, and a member of the ACM's SIGCHI Academy. She recently was awarded the CITRIS Athena Award for Executive Leadership.

    Articles by Elizabeth Churchill:

  • Eric Meyer

    Eric Meyer

    Co-founder, An Event Apart

    Eric A. Meyer (@meyerweb) is an internationally-recognized author, speaker, blogger, and sometime teacher and consultant. He is currently technical lead at Rebecca’s Gift and co-founder of An Event Apart with Jeffrey Zeldman. In his most recent book, Design for Real Life, Eric and his co-author Sara Wachter-Boettcher teach how to design with not just empathy, but compassion. He’s been working on the Web since 1993 and still finds it deeply compelling.

    Articles by Eric Meyer:

  • Gareth Roberts

    Gareth Roberts

    Thirst Studios

    Gareth is a senior UX consultant at Thirst Studios in Melbourne. With over six years experience in the field both locally and in the USA across a wide range of digital products, he is a passionate user advocate and is driven to craft engaging and delightful experiences for his clients and their users.

    Articles by Gareth Roberts:

  • Gerry Gaffney

    Gerry Gaffney

    Information & Design

    Gerry Gaffney runs UX consultancy Information & Design in Melbourne, Australia and the User Experience podcast at uxpod.com. Although he’s passionate about user-centred design, he secretly yearns for the day when we can hook up all the machines and eliminate the intermediary.

  • Gina Ellis

    Gina Ellis

    Designer, Information & Design

    Gina Ellis has a secret past as an industrial designer, but got sucked into the vortex of shopping mall design and delivery for many years. She’s currently working in the banking sector where she’s walking the fine line between digital transformation and bricks-and-mortar design and implementation.

    Articles by Gina Ellis:

  • Hira Javed

    Hira Javed

    Usability Specialist, Canadian Broadcasting Corporation

    Hira works in the Digital Operations department at the Canadian Broadcasting Corporation (CBC), as a Usability Specialist. Her work involves UX research for various digital products offered by the CBC. She also teaches User Experience Design for University of Waterloo's Global Business and Digital Arts program. Her areas of interest include gamification, digital memory and online communities.

  • Indi Young

    Indi Young

    Independent Consultant, Rosenfeld Media

    Indi Young is a freelance problem-space researcher and empathy coach in the technology world. She helps organizations understand the people they support as humans, not just as “users.” She was co-founder of the UX agency Adaptive Path. She has authored two books, Mental Models and Practical Empathy, posts as @indiyoung on Medium and Twitter, and does newsletters and posts via her website www.indiyoung.com

  • Jacinta McMahon

    Jacinta McMahon

    Senior Experience Design Consultant, Thirst Studios

    Senior UX at Thirst Studios, I'm a Facilitator, Doodler and Doer of things. Learning and teaching obsessed. I'm constantly curious about what I don't know and have a tendency to flip what I do know.

    I speak the language of the designer, manager, employee, customer, geek, sales person, trainer, marketer, or business owner. People are my people! I also love tech, especially when it helps people.

    Our studio dog, Chloe comes home with me in a bag. She loves it, I swear.

    Articles by Jacinta McMahon:

  • James Noble

    James Noble

    Chief Design Officer, Carter Digital

    James is a creative leader for digital, and design experience space. He's helped re-define, create and influence positive outcomes around the world, including Europe, USA and Australia for over 20 years. He Co-created Carter Digital, recently named one of Asia Pacific’s top innovative experience agencies, renowned for their passion, and evolving user and people experiences beyond the screen. His experience and knowledge propelled him to Cannes Lion, becoming Australia's first Judge for Digital Craft in 2016. An IADAS, Adfest and Webby’s Judge in VR, Mobile, Apps, Podcast and User Experience. 

    James is an advisor, teacher of user experience and digital technologies, a regular presenter, creator and speaker, discussing digital landscapes, technology trends, and the profound impact design has on humanity.

    Articles by James Noble:

  • Jared M. Spool

    Jared M. Spool

    Founder, User Interface Engineering

    Jared M. Spool is the founder of User Interface Engineering, the largest usability research organisation of its kind in the world. If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective and knowledgeable communicator on the subject today. He’s been working in the field of usability and design since 1978, before the term “usability” was ever associated with computers.

  • Jeff Sauro

    Jeff Sauro

    Principal, Measuring Usability

    Jeff is the founding principal of Measuring Usability LLC, a usability and quantitative research firm in Denver, CO. He is author of over twenty journal articles and four books, including Quantifying the User Experience. Jeff has a masters from Stanford University and is a PhD candidate in Research Methods & Statistics at the University of Denver.

  • Jessica Enders

    Jessica Enders

    Founder, Formulate Information Design

    Jessica Enders has suffered from a life-long condition known as a love of designing forms, transactional applications and other interfaces for collecting information. She is attempting to minimise the adverse symptoms by running her own form consultancy business, Formulate Information Design.

    Articles by Jessica Enders:

  • Jim Ross

    Jim Ross

    Principal UX Architect, Infragistics

    Jim Ross is a Principal UX Architect at Infragistics. He has spent most of the 21st Century researching and designing intuitive and satisfying user experiences. As a UX consultant, he has created web sites, mobile apps, intranets, web applications, software, and business applications for financial, pharmaceutical, medical, entertainment, retail, technology, and government clients. He has a Masters degree in Human-Computer Interaction from DePaul University, is a frequent speaker at UX conferences, and is a prolific author for UX magazines and blogs, including his Practical Usability column in UXmatters.

  • Jodie Moule

    Jodie Moule

    Symplicit

    Jodie Moule is Co-founder & CEO of​ Symplicit, an 80-strong, Australian-based, Human-Centred Design and Innovation consultancy. In her UX career, she has written a book (‘Killer UX Design’); created a world-leading Cooking app that’s rivalled Jamie and Nigella’s offerings (downloaded 1.5M times and counting); and two years ago sold Symplicit to DWS Group, where she now sits on the board of directors. She still thrives on all things human-centred and designer-y, and divides her time between Manly in Sydney during the week, and Byron Bay on weekends. Not surprisingly, she likes to cook; and also loves to jog, and hang out with her kids and dog… with any spare time that remains! 😊

  • Josephine Wong

    Josephine Wong

    Co-founder, Apogee

    Jo grew up in multicultural Hong Kong, with a Chinese-Burmese father and Chinese-Indonesian mother. She collaborates with global teams conducting research in Cantonese, Mandarin and English.

    Jo is passionate about the environment, political and economic systems and how we can live healthier and happier lives while not adversely impacting less fortunate people. She is a co-founder of Apogee, the co-founder of UX Hong Kong and Make Meaningful Work.

  • Julia DeBari

    Julia DeBari

    UX Program Director, GrowthX Academy

    Julia is currently a UX Program Director at GrowthX Academy in San Francisco, CA. In the past, she has been a UX Designer and Manager for academic institutions, enterprise corporations, and smaller companies. With almost two decades of industry experience as a UX Designer for companies such as Dell, VMWare, and TripIt; and agencies like Epsilon, Razorfish, SapientNitro, and MRM McCann, Julia is known for her UX mentorship and career guidance, and her ability to enhance the culture and morale of any team she leads. She is a passionate advocate for User Experience and for education.

    Articles by Julia DeBari:

  • Kathryn Reeves

    Kathryn Reeves

    Writer & Content Strategist, Optimal Workshop

    Kathryn Reeves is a Writer & Content Strategist for Optimal Workshop. Optimal Workshop builds remote usability testing tools that enable UX designers and researchers to make evidence­-based design decisions. 

    Articles by Kathryn Reeves:

  • Kayla Heffernan

    Kayla Heffernan

    UX Designer

    Kayla is a user and experiencer of products, frustrated with mediocrity and passionate advocate for the voice of all users. Kayla is a UX designer at SEEK and also undertaking a PhD in Interaction Design looking at digital insertables. In her spare time… she doesn’t have any.

  • Ketut Sulistyawati

    Ketut Sulistyawati

    Founder & Principal Consultant, Somia Consulting

    Ketut is the founder and principal consultant at Somia Customer Experience, based in Indonesia. Sulis has over 10 years experience in design research, user experience design, and training. Prior to founding Somia, she spent 12 years in Singapore where she worked as Senior UX Designer at Hewlett-Packard, Dell, and Reading Room. She holds a bachelor degree in product design and a PhD in Human Factors at Nanyang Technological University. Sulis loves nature and beach (which is why she is now living in Bali) and wants to bring humanity and meaning back into business.

    Articles by Ketut Sulistyawati:

  • Kim Chatterjee

    Kim Chatterjee

    UX Designer, Stamford Interactive

    Kim Chatterjee is a User Experience designer at Stamford Interactive with a background in development communication. She is constantly on the lookout for ways to improve lives and has an addiction to stories, other people's projects, and acquiring new skills even though she knows she'll probably suck at them. This time it's roller skating and thankfully she's getting better at it.

    Articles by Kim Chatterjee:

  • Kristy Blazo

    Kristy Blazo

    UX Professional, U1 Group

    Kristy is a lively UX professional from Detroit with great strength in digital strategy. She is inquisitive and passionate about human interaction – and knows to look beyond data to provide the best insight possible. Having completed studies in engineering, design and anthropology, Kristy has an outstanding ability to ‘design the right thing’, not just ‘design the thing right’. She works for user experience consultancy U1 Group in Melbourne.

  • Leigh Gamon

    Leigh Gamon

    Interaction Designer, CHE Proximity

    Leigh Gamon is an Interaction Designer working in the Experience Design team at advertising agency CHE Proximity. She has a background in visual media and graphic design. From her teenage desire to work in film and build beautiful emotive narratives she’s now found herself doing a variation of that in the digital space. She’s still fairly new and fresh to the industry, working it out along the way and loving every moment of it. 

  • Lis Hubert

    Lis Hubert

    Strategy Consultant

    Lis Hubert is an independent information architecture consultant whose present and past clients include MLB Advanced Media, ESPN Mobile, and Viacom Media Networks. Former Chief Experience Officer for 8coupons.com — she has spoken at conferences around the world, and is also a frequent contributor to the UX community’s knowledge base, writing for publications such as UX Matters and teaching industry classes for resources such as TeamTreehouse.com.

    In Lis’ latest project, the Adrift on Purpose Podcast, she works to explore what it takes to live a life of choice versus a life of obligation. You can find out more about Lis at www.elisabethhubert.com.

  • Luke Chambers

    Luke Chambers

    Co-founder and Chief Tips & Advice Engineer, UX Mastery

    General tinkerer, web tailor, user-centred design soldier and tall-ship sailor, Luke Chambers is a proud co-founder and Producer of this here UXmas.com, and also of UX Mastery, an online training resource with tips, tools and training for aspiring UX designers. Throughout his day he listens, sketches, tells stories and explains to people the 'why' of the design that happens behind the visuals. 

  • Luke Tellefson

    Luke Tellefson

    User Experience Consultant

    Luke is a user experience consultant and a craft beer aficionado. He has almost ten years of experience creating digital stuff. Luke loves it when technology enriches people's lives, especially if he has helped to make it. In his spare time, he brews beer, facilitates a UX bookclub, has a poorly maintained alter ego and once made a website about himself.

    Articles by Luke Tellefson:

  • Lynn Teo

    Lynn Teo

    Digital Product and Customer Experience Executive

    Lynn is a veteran product and customer experience leader. She has spent 16+ years developing strategic user experience practices at some of the world’s largest agencies. Lynn’s leadership roles have enabled her to morph in-house capabilities and service offerings to clients in lockstep with market demands.

    As former Chief Experience Officer at McCann Erickson, Lynn helped transform traditional advertising for the agency by introducing Design Thinking approaches to consumer research, innovation, and cross-domain ideation.

    She is a mentor in the NY startup community, external thesis advisor at Detroit's College for Creative Studies and an active public speaker. She holds an MA from Carnegie Mellon University in Pittsburgh, PA.

  • Mary Shaw

    Mary Shaw

    UX design consultant and mentor

    Mary Shaw is a UX design consultant and mentor with over 20 years' experience in digital design. She’s worked on hundreds of web projects for a variety of Fortune 500 companies and startups. Mary helps big and small companies get the most from their online investments by designing with intent and focusing on results. She also helps aspiring UXers level up their careers through her online UX career coaching program.

  • Matt Fenwick

    Matt Fenwick

    Content Strategist, True North Content

    Matt Fenwick is a content strategist and founder of True North Content. He works on big, messy content projects for government departments in between juggling tiny humans.

  • Matt Morphett

    Matt Morphett

    Owner and Principal User Experience Consultant, Amberdew

    Matt is a digital product strategist with a strong focus on User Experience.

    For over 15 years, Matt has been analysing, designing and deploying various forms of interaction between people and technology—including web-based systems, business applications, mobile devices and media rich solutions. Matt has designed solutions for burgeoning start-ups, complex multinational organisations and as part of sophisticated IT programs.

    Matt speaks regularly at national and international design and IT conferences. He has published academic papers on design methods and blogs occasionally at ixd101.

    Articles by Matt Morphett:

  • Matthew Magain

    Matthew Magain

    Chief Doodler, Sketch Group

    Matthew Magain runs visual communications agency Sketch Group, where he leads a team of talented copywriters, illustrators, and graphic facilitators with the shared vision of bringing the world’s stories to life through sketching.

    Matthew lives in Melbourne, Australia, and is guilty of purchasing large amounts of LEGO and using the excuse of “it’s for my daughters.”

  • Melanie Seibert

    Melanie Seibert

    Senior Content Strategist, WillowTree

    While she's currently the Senior Content Strategist at WillowTree, Melanie Seibert has taught content strategy at General Assembly and helped create websites for Razorfish, Rackspace, and cPanel. She opines about content strategy on her blog, Prose Kiln.

    Articles by Melanie Seibert:

  • Michelle Chin

    Michelle Chin

    Lead Product Designer, Citrix

    Originally from Washington, DC, Michelle is a Lead Product Designer at Citrix in Raleigh, North Carolina.

    Michelle found her way to a UX career by way of graphic design, quality assurance, and accessibility. Michelle holds a Master’s in Interaction Design and Information Architecture from the University of Baltimore. She loves advocating for UX and having others join her in the field – to the point where she founded exploreUX, a meetup for UX enthusiasts.

  • Natalie Eustace

    Natalie Eustace

    User Experience Designer

    Natalie Eustace is a User Experience Designer working in Christchurch. She recently completed a Masters in Human Interface Technology with the HIT Lab NZ, and her work currently focuses on digital product experiences. She has an avid interest in all things User Experience related. Follow her on LinkedIn.

    Articles by Natalie Eustace:

  • Natassja Hoogstad Hay

    Natassja Hoogstad Hay

    Editor, UX Mastery

    Natassja is UX Mastery's resident Editor. She lives for online communication and content, and has worked in communications for Adobe, the Australian National University, and in the public sector. Based in Canberra, she wears many hats including freelance writer, digital marketer, and communications lead for TEDxCanberra.

    Articles by Natassja Hoogstad Hay:

  • Nathan Shedroff

    Nathan Shedroff

    Nathan Shedroff is the chair of the ground-breaking MBA in Design Strategy program at California College of the Arts (CCA) in San Francisco. One of the pioneers in experience design, Nathan is a serial entrepreneur who works in several media and consults strategically for companies to build better, more meaningful experiences for their customers. He won a National Design Award in 2001, and holds a Masters in Business Administration from the Presidio School of Management in San Francisco.

    Articles by Nathan Shedroff:

  • Nick Finck

    Nick Finck

    Deloitte Digital

    Nick Finck is a user experience professional who has worked in the web industry for over a decade. He specializes in user experience design for web and mobile. He is the User Experience Director at Deloitte Digital, the leading digital agency specializing in mobile and emerging technologies.

    Articles by Nick Finck:

  • Paddy Breslin

    Paddy Breslin

    Graphic and UX Designer

    Paddy Breslin is a Graphic and UX designer based in Galway, Ireland. He has been working in print design and publishing for over 15 years, on the UX design journey in recent years, and loving it.

    Articles by Paddy Breslin:

  • Patrick Neeman

    Patrick Neeman

    Director of Product, nPARIO

    Patrick Neeman is the Director of Product Design at nPARIO, a web analytics startup. Previous to that, he was Director of User Experience at Jobvite, a leading application tracking platform for companies like Twitter, LinkedIn and Square. He runs the UX Drinking Game and Usability Counts. Feel free to send him Whiskey as a Christmas gift.

    Articles by Patrick Neeman:

  • Paul Boag

    Paul Boag

    UX designer/consultant, speaker & author, Boagworks

    Paul is a leader in digital transformation and user experience design thinking. He has over 20 years experience working with clients such as Doctors Without Borders, Oxford University and the European Commission. He is the author of five books, many articles for industry publications, and is a well respected presenter. He has hosted the award winning UX podcast Boagworld since its beginnings in 2005. Through consultancy and training he helps organisations make better use of digital technologies.

  • Per Axbom

    Per Axbom

    Axbom Innovation

    Per Axbom is a Swedish freelance UX Designer and co-host of uxpodcast.com. Over the past 15 years, he has consulted for more than 40 organizations, from startups to international corporations, and his Swedish blog is one of the most recognized UX blogs in the country. He is a sketching afficionado, regularly appears as a speaker, and loves to write articles on the latest digital trends.

  • Rob Prescott

    Rob Prescott

    General Manager, Symplicit

    Raised in farm country, Rob Prescott spent his formative years picking peaches, inventing friends and abusing his parents' Tandy TRS80. Following a short career as a deckhand, rouse-about and gas station attendant he landed his first digital job as a scanner monkey.  

    Soul destroying jobs weren’t something he was all that good at, so he spent time at university earning a very expensive piece of paper that he then studiously ignored. Being an industrial designer inevitably lead him down the path to designing digital products, services and systems; and he found that he most loved doing this with like-minded researchers and designers, and so he started to grow teams.  

    Twenty years on and Rob has had a haircut and found a home with a small and awesome collective of talented experience designers as the General Manager of Symplicit. His passion for design, building teams and stalking exciting projects is matched only by his love of coffee.

  • Ruth Ellison

    Ruth Ellison

    Senior User Researcher, Digital Transformation Agency

    Ruth is a design researcher from Canberra, Australia. In the last 15 years, she has worked across a range of industries, from airlines, to banks and government, doing research and design. She loves doing design research as she's fascinated by what makes people tick and how they interact with technology. In her spare time, she makes science and geek themed jewellery under her Crankybot design label, using her lasercutter in her garage.

  • Sara Wachter-Boettcher

    Sara Wachter-Boettcher

    Content Strategist

    Sara Wachter-Boettcher is a content strategist, writer, and the editor-in-chief of A List Apart. An advocate for meaningful, memorable, future-friendly content, Sara is the author of Content Everywhere from Rosenfeld Media, a frequent conference speaker, and an occasional blogger. She will scold you for skipping breakfast.

    Articles by Sara Wachter-Boettcher:

  • Sarah Hawk

    Sarah Hawk

    Community Manager, UX Mastery

    UX Mastery’s very own Community Manager Hawk (who is actually called Sarah, but only by her mother) first discovered the wonderful world of UX while working as a developer in the corporate world. Now working as a community consultant, Hawk inhabits that magical space between people and technology. She lives in beautiful New Zealand with her boyfriend Mal, and their soon-to-be 8 year old twins. When she’s not working and mothering, you’ll find Hawk at the gym or drinking wine.

  • Scott Lacey

    Scott Lacey

    Senior Visual Designer, SEEK

    Scott Lacey is a designer. An illustrator. A musician. A poet. An artist. A lover. And a menace to unwary long-stemmed wine glasses. After 30+ years of experience in the design industry, Scott has forgotten more about design than the most of us will learn in a lifetime (and we're desperately hoping he'll remember some of it soon!). To those around him, Scott is the living embodiment of Fingerspitzejngefühl.

  • Sean Smith

    Sean Smith

    Managing Director, U1 Group

    With over 16 years’ UX experience, Sean is an invaluable member of U1 who leads the Melbourne team of consultants. Sean has worked in Australia, UK, Europe and USA and has qualifications in Psychology and Software Design. He has a keen interest in how we understand and interact with the environment around us and how that relates to the design of interfaces, products and services.

    Articles by Sean Smith:

  • Shane Morris

    Shane Morris

    Automatic Studio

    Shane Morris is one of Australia’s most respected user experience professionals. Over many years, Shane has gained experience working both in-house and as an external consultant. He has designed digital products and services across the web, physical devices, kiosks, mobile and tablet devices, as well as traditional desktop applications.

    Shane is director of Automatic Studio, a small digital product design agency based in Australia. He regularly shares his experience at conferences, and occasionally blogs at 101 Things I Should Have Learned At Interaction Design School.

    Articles by Shane Morris:

  • Shefik Bey

    Shefik Bey

    U1 Group

    As leader and co-founder of U1 Group (formerly Usability One), Shefik Bey has a relentlessly curious nature and loves discovering new things. Renowned for being one of Australia's UX pioneers, he is constantly seeking out knowledge and is an expert in all things business management and project development. He speaks regularly at industry events and conferences and facilitates training through institutions such as the ADMA.

    Articles by Shefik Bey:

  • Sol Pandiella-Mcleod

    Sol Pandiella-Mcleod

    UX Designer, DiUS

    Sol is a full time UX designer at DiUS and part time artist living in Sydney, Australia. If she were a superhero she’d like to have the ability to stop time, be invisible and be able to eat anything without gaining weight.

    Articles by Sol Pandiella-Mcleod:

  • Stephen P. Anderson

    Stephen P. Anderson

    Head of Design, Capital One

    Stephen P. Anderson is Head of Design in the Innovation Garage at Capital One, where he is helping product teams create amazing experiences. Once a high school teacher, Stephen continues to challenge and inspire people as an international speaker and trainer; he’s presented at some of the world’s largest organizations, teaching product teams about games, play, learning, interactive visualizations, and other fun topics.

  • Steve Baty

    Steve Baty

    Meld Studios

    Steve Baty, principal at Meld Studios, has over 15 years experience as a design and strategy practitioner. Steve actively contributes to public discourse on these topics through the design community, articles and conferences.

    Steve serves as President of the Interaction Design Association (IxDA) and sits on the Good Design Council of Australia. He is the founder of UX Book Club; co-Chair of the UX Australia series of conferences; and served as Chair of Interaction12, the annual conference of the IxDA for 2012.

    Articles by Steve Baty:

  • Steve Portigal

    Steve Portigal

    Principal, Portigal Consulting LLC

    Steve is the Principal at Portigal Consulting LLC – a consultancy that helps companies discover and act on new insights about their customers and themselves. He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, and Dead Batteries: User Research War Stories. In addition to being an in-demand presenter and workshop leader, he writes on the topics of culture, design, innovation and interviewing users, and hosts the Dollars to Donuts podcast. He’s an enthusiastic traveler and an avid photographer with a Museum of Foreign Groceries in his home.

  • Susan Weinschenk

    Susan Weinschenk

    Chief Behavioral Scientist and CEO, The Team W

    Susan Weinschenk has a Ph.D. in Psychology, is Chief Behavioral Scientist and CEO at The Team W, Inc, and an Adjunct Professor at the University of Wisconsin. She consults with Fortune 1000 companies, start-ups, governments and non-profits. Dr. Weinschenk is the author of several books, including 100 Things Every Designer Needs To Know About People, and How To Get People To Do Stuff. Clients include Medtronic. Walmart, Disney, Amazon, and the European Union Commission. 

  • Thirst Studios

    Thirst Studios

    Thirst Studios is a small, close-knit user experience design team based in Melbourne, Australia. A dedicated team of passionate designers, thinkers, problem solvers and technologists, Thirst helps organisations create and improve online products through research, strategy and design. They make simple, creative and easy-to-use online experiences that are a pleasure to use.

    Thirst are geeky, but in a good way.

    Articles by Thirst Studios:

  • Trey Roady

    Trey Roady

    Trey Roady writes about cognition and the development of responsive, resilient, and ethical sociotechnical systems as The Eccentric Cog.  By day, he’s a PhD student in Texas A&M University’s Human Factors & Cognitive Systems Lab. He also holds credentials as an Associate Human Factors Professional.


    He lives with his wife, daughter, and two mutually antagonistic cats in a house filled with (too many?) books.

  • Troy Parke

    Troy Parke

    Director of User Experience, UX How

    Troy Parke is a designer who loves comic books, Hello Kitty charms, brush pens and doughnuts. Troy serves as the Senior UX Design Manager at Big Fish Games and is the Director of User Experience for UX How. He leads UX/UI/Design teams in creating compelling, usable and high performing experiences. His project clients have included Rolling Stone, Microsoft, Nickelodeon, Disney and Marvel. 

  • Vicky Teinaki

    Vicky Teinaki

    UX Designer, Orange Bus

    Vicky Teinaki is a Kiwi designer and researcher based in Newcastle upon Tyne, UK. By day she is a UX designer at the digital agency Orange Bus. In the early morning and weekends she is a PhD student at Northumbria University investigating design methods. By evening, she is a regular documenter and occasional presenter at various design and development events—usually with a power plug and aging black Macbook.

    She is a former editor of the online interaction design magazine Johnny Holland and holds a degree in product design and a masters in design, both from Unitec New Zealand.

    Articles by Vicky Teinaki:

  • Whitney Hess

    Whitney Hess

    Empathy Coach

    Whitney Hess shows creative leaders how to use empathy to get results. Her life's mission is to put humanity back into business.

    Whitney writes on her blog Pleasure & Pain, co-hosts the podcast Designing Yourself, and speaks at conferences and corporations worldwide. She holds a Master of Human-Computer Interaction from Carnegie Mellon University, and became a Certified Integral Coach through New Ventures West in 2014. In 2015, she earned her Professional Certified Coach credentials from the International Coach Federation.

    Articles by Whitney Hess: