This story may or may not be true, but true design innovation comes from understanding what users need—not simply from what they say they need.
Cam Rogers has grown up with a love a comics and graphic novels. As a kid he especially loved Popeye the Sailor man. He loved how Popeye used his superhuman strength (derived from eating spinach) to defend his sweetheart Olive from the black-bearded bully, Brutus. So inspired was he, that he has become the UX equivalent of Popeye: using his superdesign strength (derived from feeling empathy) to defend his sweetheart users from dark-patterned interaction paradigms everywhere! He has even grown up to look remarkably like Popeye, minus the tats!
Scott Lacey is a designer. An illustrator. A musician. A poet. An artist. A lover. And a menace to unwary long-stemmed wine glasses. After 30+ years of experience in the design industry, Scott has forgotten more about design than the most of us will learn in a lifetime (and we're desperately hoping he'll remember some of it soon!). To those around him, Scott is the living embodiment of Fingerspitzejngefühl.